FAQs

✅ How long does shipping take?

We know you can’t wait to sparkle! That’s why we offer express shipping for your Lelay Luisa jewelry, ensuring delivery within 2 to 7 business days worldwide.
📦 Orders are processed the same day if placed before 14:00, or within 48 hours at the latest.
You’ll receive a tracking number as soon as your package is on its way.

✅ Can I return the product if I’m not satisfied?

Of course! We’re confident you’ll love your Lelay Luisa piece, which is why we offer a 30-day risk-free trial.
If you’re not 100% satisfied, you can return your jewelry – no questions asked. Quick refunds guaranteed.

✅ Can I wear your jewelry while swimming or during activities?

Absolutely! Our Lelay Luisa jewelry is designed to be durable and can be worn all day, every day, including swimming, showering, and exercising. Whether it’s gold, silver, or stainless steel, our pieces are made to withstand your active lifestyle while keeping their beauty and shine.

✅ What warranty is included?

All Lelay Luisa jewelry comes with a 2-year warranty. We believe in the lasting beauty and quality of our pieces, and we stand by them every day.